Privacy Notice - MP Referrals

Privacy Notice MP Referrals

Spelthorne Borough Council receives personal information in referrals from Spelthorne's MP.

In order to comply with the Data Protection Act and General Data Protection Regulation, Spelthorne Borough Council must provide those people who are referred by the MP to the Council with the following information about the personal data we receive:

• The Council will use the data provided to investigate and respond to such requests.
• The Council has acquired your data from Spelthorne's MP. 

What information is passed to us varies according to the concerns people have but will usually include:

• Name
• Address
• Contact details
• Details of your concern
• Your referral will be passed to the relevant Head of Service or Manager depending on the nature of your concern to enable them to address your concern and reply to the MP's PA.
• Each Service has specific privacy notices which are available at Spelthorne council privacy notices - Spelthorne Borough Council
• The Council will keep your data as specified in the specific PN.   
• We have a public task requirement to collect this data, therefore if you do not provide this data the Council will not be able to address your concern.
• For further information about how the Council uses your personal data, including your rights as a data subject, please see the below.
• If you have any direct enquiries, Spelthorne Borough Council's Data Protection Officer can be contacted at data.protection@spelthorne.gov.uk

Further information

You have the following rights:

• you have the right to be informed via Privacy Notices such as this,
• you have the right to request access to and to receive a copy of any information we hold about you (including in an electronic format) - to request a copy of this information you must make a subject access request in writing,
• if you find that the information Spelthorne Borough Council holds about you is no longer accurate, you have the right to ask to have this corrected,
• you have the right - under certain conditions - to ask us to erase your personal data,
• you may request that Spelthorne Borough Council stops processing your personal data in relation to any council service (this may delay or prevent us delivering a service to you, we will seek to comply with your request but may be required to hold or process information to comply with our legal duties). 

To exercise any of these rights contact the Data Protection Officer at data.protection@spelthorne.gov.uk.

You also have the right to make a complaint to the Information Commissioner's Office (ICO). This is an independent body responsible for making sure that organisations comply with Data Protection legislation.

The ICO will always expect you to have raised your concerns with us before submitting a complaint