Privacy Notice - Vehicle CCTV

Spelthorne Borough Council at Neighbourhood Services, Whitehouse Depot, Kingston Road, Ashford, TW15 3SE will collect video recordings and still pictures which may hold personal data about you if you are in the field of vision of any of our CCTV systems. This personal data may include your activities, your face, your vehicle registration details and your property.

In order to comply with the Data Protection Act and General Data Protection Regulation, Spelthorne Borough Council must provide you with the following information about the personal data we hold:

  • the Council will use the data provided to collect personal information about you if you, your representative or a person authorised by you contacts us regarding an enquiry, complaint or other communication and this information will be processed under the lawful basis of 'legitimate interest'
  • your information may be shared internally within the Council and externally for example; legal bodies, Police, Department of Transport and Insurance companies
  • the information will not be passed on to any other third parties, or transferred out of the EU
  • the Council will keep your data for 3 months from the day of recording.  After this time the recordings stored on the hard drive of the CCTV system are overwritten
  • for further information about how the Council uses your personal data, including your rights as a data subject, please see 'further information' below
  • if you have any direct enquiries, Spelthorne Borough Council's Data Protection Officer can be contacted at data.protection@spelthorne.gov.uk

Further information

You have the following rights:

  • you have the right to be informed via Privacy Notices such as this
  • you have the right to request access to and to receive a copy of any information we hold about you (including in an electronic format) - to request a copy of this information you must make a subject access request in writing
  • if you find that the information Spelthorne Borough Council holds about you is no longer accurate, you have the right to ask to have this corrected
  • you have the right - under certain conditions - to ask us to erase your personal data
  • you may request that Spelthorne Borough Council stops processing your personal data in relation to any council service (this may delay or prevent us delivering a service to you, we will seek to comply with your request but may be required to hold or process information to comply with our legal duties)

To exercise any of these rights contact the Data Protection Officer.

You also have the right to make a complaint to the Information Commissioner's Office (ICO). This is an independent body responsible for making sure that organisations comply with Data Protection legislation.

The ICO will always expect you to have raised your concerns with us before submitting a complaint.

Last modified: 17/09/2025