Privacy Notice eNews

Spelthorne Borough Council creates, sends and manages a number of e-newsletters using Granicus. Spelthorne Borough Council is the body exercising control over the purpose and the manner in which your personal data is processed. This means that Spelthorne Borough Council is your data controller. Granicus performs data processing functions on behalf of Spelthorne Borough Council. Granicus data processing functions are carried out by it pursuant to the terms of a Data Processing Agreement. Further details of the Data Processing Agreement are available on request.

The source of the personal data:

The data is provided to the council by those who have indicated their wishes to subscribe. We will only process your data if you have given us explicit consent to carry out this service.

You will continue to receive the e-newsletter until such a time you wish to unsubscribe. You have the option to unsubscribe at any time from receiving future editions of the e-newsletter by following the 'unsubscribe' link found at the bottom of each edition. You can also email news@spelthorne.gov.uk to unsubscribe.

Recipients and categories of recipients of the personal data:

Spelthorne Borough Council creates, sends and manages several e-newsletters using the online platform, Granicus. Your personal data, in this case your email address, is held by Granicus in accordance with the company's Privacy Policy https://subscriberhelp.granicus.com/s/article/Privacy. Spelthorne Borough Council Communications team all have password protected access to Granicus Accounts, and your personal data held in them, for the purpose of using their individual subscriber lists to send editions of their respective e-newsletters.

Further information on onward transfers:

Granicus operates in the United Kingdom. For more information, please refer to Granicus Privacy Policy https://subscriberhelp.granicus.com/s/article/Privacy and, for further information on the Data Sharing Agreement, please contact Spelthorne Borough Council's Data Protection Officer.

How long the personal data will be kept for:

The personal data you have supplied will be destroyed upon you unsubscribing from the e-newsletter, which you can do at any time by following the 'unsubscribe' link found at the bottom of each edition. You can also email news@spelthorne.gov.uk to unsubscribe.

Statutory Obligations to provide the personal data:

There is no statutory obligation on you to provide any personal data about you, however, if you do not, you will not receive future editions of the respective e-newsletter.

Automated Decision-Making:

The personal data provided by you will not be used for any automated decisions.

If you have any concerns or queries about how we collect your data please contact Spelthorne Borough Council's Data Protection Officer at data.protection@spelthorne.gov.uk

For further information about how the Council uses your personal data, including your rights as a data subject, please see exercising your data protection rights on the Council's website. 

You also have the right to make a complaint to the Information Commissioner's Office (ICO). This is an independent body responsible for making sure that organisations comply with Data Protection legislation.

The ICO will always expect you to have raised your concerns with us before submitting a complaint.

More information about data protection and how it applies to you can be found on the Information Commissioner's Office website.