The guidance below is intended to help you by giving some examples of the type of information that the Council routinely makes available. Where a document is indicated within this guidance it will be the current version.
Who we are and what we do
- Council Constitution (opens new window) - the Council's governing document
- Council meetings (opens new window) - information about the functioning and process of meetings (Council Meetings, Cabinet and other committees), information about decision-making and scrutiny
- Council Organisation Diagram - Information about the various departments of the Council
- Contact details for Chief Executive and Assistant Chief Executives
- Location and opening times of Council properties - locations, opening times and contact details of the Council's centres/buildings, which are there to enable public access Council services
- Borough councillors (opens new window) - currently elected councillors including party, membership of committees, addresses, telephone number and e-mail contacts
- Most recent election results - election results indicating the political composition of the Council
What we spend and how we spend it
- Financial statements, budgets and variance reports - the Council's Statement of Accounts and Council meetings (opens new window)
- Spending reviews - the Council's Statement of Accounts and Council meetings (opens new window)
- Financial audit reports - Audit Committee (opens new window)
- The member's allowances scheme and allowances paid under it to councillors each year - for example basic and special allowances and Council's Statement of Accounts
- Staff allowances and expenses - staff car allowance rates and subsistence rates as published by South East Employers
- Salary bands (effective from 1 April 2025)
- Pay Policy Statement - Appendix 1
- Pension Policy Statement
- Discretions Policy
- Salaries of top 3 tiers
- Advertised individually in accordance with the Council's Standing Orders for Contracts
- List of contracts awarded and their value
- Details of contracts currently being tendered
- Contracts awarded under the Public Contract Regulations 2006 as published in The Official Journal of the European Journal
- District Auditor's reports - Audit Committee
- Financial Statements for projects and events - the Council's basic and special allowances and Council meetings
- Financial regulations under the Council's standing orders, as contained in the Council's constitution (opens new window)
- Funding and partnership arrangements - detailed in Cabinet reports (opens new window)
What our priorities are and how are we doing
- Download the Annual Report
- Corporate Plan 2024 - 2028
- Strategies and business plans for services provided by the Council
- Strategies, business and service plan for departments
- Strategies developed in partnership with other authorities
- Joint Municipal Waste Strategy
- Forward Plan (opens new window) - The Council's Forward Plan which details key decisions that the Council is going to take over a 25-month period
- Local Area Agreements - Partnership agreements made by the Council by working with various groups and partnerships in the public, private, voluntary, community and faith sectors
- Impact Assessments - Equality Impact Assessments; copies can be obtained by writing to the Deputy Chief Executive
- Service standards
- Public service agreements - local public service agreements administered by Surrey County Council
How we make decisions
- Cabinet meetings
- Committee dates for current year - Council meetings
Major policy proposals and decisions
- Information on the Council Constitution and via public information on the Council's decision recording system
- Information on the Forward Plans and via public information on the Council's decision recording system
- Public consultations - Current surveys and consultations, any summary of responses and the outcome of the consultation exercise
Our policies and procedures
- The Council's constitution
- Policies and procedures about the recruitment and employment of staff - for example employment information, current vacancies and equalities scheme
- Customer service - for example corporate customer charter and comments, compliments and complaints
- Records management and personal data policies - for example Data Protection Policy and Records Management Policy
- Charging regimes and policies - for example licensing fees and charges, building control charges and local land charges
Lists and registers
Available for inspection only
- Public registers and registers held as public records - for example Register of Electors, Register of Premises Licences and Club Premises Licences and Register of Hackney Carriage Drivers
- Asset Registers and information asset register - the Council does not have an information asset register
- Register of councillors' financial and other interests - register of Members' interests in accordance with Section 81 of the Local Government Act 2000
- Register of gifts and hospitality - for council staff at all levels
- Highways, licensing, planning, commons, footpaths etc - register of Premises Licences and Club Premises Licences, Register of Hackney Carriage Drivers and register of Planning Applications. For planning applications see the Customer Portal
- Register of electors - the register of electors and information about the register and where it can be inspected
Services provided by the Council
- Regulatory and licensing responsibilities - for example hackney carriage and private hire licensing, premise and club premise licensing and personal licensing
- Services for local businesses - for example business services and advice in respect of financial support, property advice, business opportunities, recruitment of staff
- Services for other organisations - for example youth and voluntary organisations
- Services for which the council is entitled to recover a fee, together with those fees - for example licensing fees and charges, building control charges and local land charges fees
- Information to leisure information, events, Spelthorne Museum and libraries
- Various leaflets and council publications are available online, in the Council Offices, libraries etc
- Advice and guidance - for example advice on Benefits and healthy living
- Media releases - Press statement and releases
- Election information - for example election results, forthcoming elections and voting procedures