Guide To Information

The guidance below is intended to help you by giving some examples of the type of information that the Council routinely makes available. Where a document is indicated within this guidance it will be the current version.

Who we are and what we do

• Council Constitution (opens new window) - the Council's governing document
• Council meetings (opens new window) - information about the functioning and process of meetings (Council Meetings, Cabinet and other committees), information about decision-making and scrutiny

• Council Organisation Diagram (pdf, 130.05 KB)

   
  Information about the various departments of the Council

• Contact details for Chief Executive and Assistant Chief Executives
• Location and opening times of Council properties - locations, opening times and contact details of the Council's centres/buildings, which are there to enable public access Council services
• Borough councillors (opens new window) - currently elected councillors including party, membership of committees, addresses, telephone number and e-mail contacts
• Most recent election results - election results indicating the political composition of the Council

What we spend and how we spend it

• Financial statements, budgets and variance reports - the Council's Statement of Accounts and Council meetings (opens new window)
• Spending reviews - the Council's Statement of Accounts and Council meetings (opens new window)
• Financial audit reports - Audit Committee (opens new window)
• The member's allowances scheme and allowances paid under it to councillors each year - for example basic and special allowances  and Council's Statement of Accounts
• Staff allowances and expenses - staff car allowance rates and subsistence rates as published by South East Employers

  • Salary bands (effective from 1 April 2025) (pdf, 372.39 KB)

  • Pay Policy Statement - Appendix 1 (pdf, 161.65 KB)

    • Pension Policy Statement (pdf, 73.96 KB)

    • Discretions Policy (pdf, 137.17 KB)

  • Salaries of top 3 tiers
  • Senior salaries above £50,000
  • Senior salary count
  • Transparency Code - Pay Multiple
  • Transparency Code - Trade Union Facility Time
• Advertised individually in accordance with the Council's Standing Orders for Contracts
  • List of contracts awarded and their value
  • Details of contracts currently being tendered
• Contracts awarded under the Public Contract Regulations 2006 as published in The Official Journal of the European Journal
• District Auditor's reports - Audit Committee
• Financial Statements for projects and events - the Council's basic and special allowances and Council meetings
• Financial regulations under the Council's standing orders, as contained in the Council's constitution (opens new window)
• Funding and partnership arrangements  - detailed in Cabinet reports (opens new window)

What our priorities are and how are we doing

• Download the Annual Report (pdf, 15.03 MB)

• Corporate Plan 2024 - 2028
• Strategies and business plans for services provided by the Council
  • Strategies, business and service plan for departments
• Strategies developed in partnership with other authorities
  • Joint Municipal Waste Strategy
• Forward Plan (opens new window) - The Council's Forward Plan which details key decisions that the Council is going to take over a 25-month period
• Local Area Agreements - Partnership agreements made by the Council by working with various groups and partnerships in the public, private, voluntary, community and faith sectors
• Impact Assessments - Equality Impact Assessments; copies can be obtained by writing to the Deputy Chief Executive
• Service standards
• Public service agreements - local public service agreements administered by Surrey County Council

How we make decisions

• Cabinet meetings
• Committee dates for current year - Council meetings

Major policy proposals and decisions

• Information on the Council Constitution and via public information on the Council's decision recording system
• Information on the Forward Plans and via public information on the Council's decision recording system
• Public consultations - Current surveys and consultations, any summary of responses and the outcome of the consultation exercise

Our policies and procedures

• The Council's constitution
• Policies and procedures about the recruitment and employment of staff - for example employment information, current vacancies and equalities scheme
• Customer service - for example corporate customer charter and comments, compliments and complaints

• Records management and personal data policies - for example Data Protection Policy and

  Records Management Policy (pdf, 78.84 KB)

• Charging regimes and policies - for example licensing fees and charges, building control charges and local land charges

Lists and registers

Available for inspection only

• Public registers and registers held as public records - for example Register of Electors, Register of Premises Licences and Club Premises Licences and Register of Hackney Carriage Drivers
• Asset Registers and information asset register - the Council does not have an information asset register
• Register of councillors' financial and other interests - register of Members' interests in accordance with Section 81 of the Local Government Act 2000
• Register of gifts and hospitality - for council staff at all levels
• Highways, licensing, planning, commons, footpaths etc - register of Premises Licences and Club Premises Licences, Register of Hackney Carriage Drivers and register of Planning Applications. For planning applications see the Customer Portal
• Register of electors - the register of electors and information about the register and where it can be inspected

Services provided by the Council

• Regulatory and licensing responsibilities - for example hackney carriage and private hire licensing, premise and club premise licensing and personal licensing
• Services for local businesses - for example business services and advice in respect of financial support, property advice, business opportunities, recruitment of staff
• Services for other organisations - for example youth and voluntary organisations
• Services for which the council is entitled to recover a fee, together with those fees - for example licensing fees and charges, building control charges and local land charges fees
• Information to leisure information, events, Spelthorne Museum  and libraries
• Various leaflets and council publications are available online, in the Council Offices, libraries etc
• Advice and guidance - for example advice on Benefits and healthy living
• Media releases - Press statement and releases
• Election information - for example election results, forthcoming elections and voting procedures