Find out when your dark green bin is collected, type your postcode in to My Spelthorne.


Your rubbish is collected every two weeks. On your collection day, put your dark green bin kerbside by 6am with the lid firmly closed. Please move it back onto your property as soon as possible after emptying.

What can go in my bin?

All household waste that cannot be recycled, composted or re-used can be put in your rubbish bin.

You cannot put the following items in your rubbish bin:

All of the above materials can be taken to the Community Recycling Centre.

Excess rubbish

This will not be removed. Please wait until your next collection or take it to Shepperton Community Recycling Centre.

Missed collections

If you think your bin has been accidentally missed, contact us within one working day by completing the online form or contact Customer Services. Either we will return to collect your bin or you will need to wait until your next scheduled collection date.

Order a new bin

To request an additional or replacement please complete the order a new bin form.

Reducing bin smells

Smells come from rotting rubbish.  If possible:

  • separate food waste in to your caddy so it is collected weekly
  • store your wheelie bin out of direct sunlight
  • keep the lid closed at all times
  • wash inside your bin regularly to keep it fresher
  • if you use disposable nappies, empty solid waste down the toilet before double wrapping the nappy and putting it into the bin
  • hang insecticide strips inside your bin to help control flies should they get in

Using your bins

This is our pdf icon Wheeled Bin Policy [38kb].